Effective 9 August 2026. These terms apply to new enquiries, purchases and renewals from this date.
1. Who these terms apply to
These terms apply to consumer personal training and online coaching supplied by Sidhu Fitness Ltd ("Sidhu Fitness", "we", "us" or "our"). "You" means the person purchasing or receiving the service. Corporate wellbeing and private-event bookings may also have a separate written proposal or event agreement. If there is a direct conflict, the individually agreed written term applies to that booking only.
2. Enquiries, acceptance and the contract
Submitting a consultation form is an enquiry and does not guarantee availability or create a booking. A contract begins only when Sidhu Fitness confirms the service, package, price, start date, expiry date and payment arrangement in writing and accepts payment. You must read these terms before paying. Starting a session, accessing a coaching plan or making payment after receiving the terms also confirms acceptance.
3. Eligibility, health disclosure and medical clearance
You must be at least 18, or have written consent from a parent or legal guardian. Before training, you must complete any requested health questionnaire honestly and disclose injuries, pain, pregnancy, medication, medical conditions, symptoms and changes in health that may affect participation. You must obtain clearance from an appropriate regulated healthcare professional whenever advised by Sidhu Fitness or where you are unsure whether exercise is safe.
You must stop immediately and tell the coach if you experience pain, dizziness, faintness, unusual shortness of breath or other concerning symptoms. Sidhu Fitness may refuse, modify or pause an activity where there is a reasonable safety concern. This is a safety decision, not a medical diagnosis.
4. Scope of fitness and nutrition coaching
Sidhu Fitness provides exercise coaching, accountability and general educational guidance about fitness, nutrition, habits and recovery. Unless expressly stated otherwise, Sidhu Fitness and its trainers are not acting as a doctor, physiotherapist, registered dietitian, psychologist or other healthcare professional. Coaching does not diagnose, treat or cure any condition and is not a substitute for personalised medical care. You remain responsible for obtaining professional advice and for deciding, with that professional where appropriate, whether any recommendation is suitable for you.
5. Safe participation and personal responsibility
Exercise carries inherent risks that cannot be completely removed. You agree to act responsibly, use suitable clothing and equipment, follow reasonable instructions, ask when anything is unclear and never train while impaired by alcohol or non-prescribed drugs. For remote sessions or self-directed workouts, you are responsible for choosing a safe space, checking equipment and stopping if conditions are unsafe. You must not make unsafe or material changes to a plan without discussing them with the coach.
6. Packages, fees and payment
Package inclusions, fees and payment dates are confirmed before purchase. Unless a written instalment plan is agreed, payment is due in full and in advance. A plan, session or support service may be withheld or suspended while payment is overdue. Paying by instalment does not by itself turn a fixed-term package into a monthly cancel-any-time service. Packages are personal to you and cannot be transferred, shared, resold or exchanged without written agreement.
7. Package validity: use it by the expiry date
Your written confirmation will state the package start date and expiry date. The expiry date is an essential term of the purchase. You are responsible for booking often enough, and sufficiently in advance, to use every session within the validity period. Sidhu Fitness does not guarantee last-minute availability near an expiry date.
Any session left after the stated expiry date expires and is removed from the package. It is not automatically rolled over, credited, transferred or refunded. Work commitments, holidays, failure to book, lack of attendance, missed check-ins or choosing not to follow the plan do not pause or extend validity. An extension is valid only if Sidhu Fitness agrees it in writing before expiry. We may request reasonable evidence and consider serious illness, injury, bereavement or another exceptional circumstance fairly. Your statutory rights are not affected.
8. Online coaching periods
A 1, 3, 6, 9 or 12-month online coaching package runs continuously from its confirmed start date to its confirmed end date. It does not pause because you do not train, read a plan, reply to messages or submit a check-in. Support that was available but not used is not banked for later. Any agreed pause or extension must be confirmed in writing before it takes effect.
9. Cooling-off rights, cancellations and refunds
Where UK law gives you a right to cancel a distance or off-premises service contract, the usual cancellation period is 14 days from the day after the contract is made. If you expressly ask us to begin during that period and later cancel in time, you must pay a fair, proportionate amount for services already supplied. If the service is fully performed during the period following your express request and acknowledgement, the statutory cancellation right may end.
After any applicable cooling-off period, a change of mind, non-attendance, inactivity or failure to use a package does not create an automatic refund right. Any sum retained will be limited to what is permitted by law and will take account of services delivered, capacity reserved and any direct loss Sidhu Fitness can reasonably demonstrate. Nothing in this clause removes a remedy you have where services are not supplied with reasonable care and skill or where another statutory right applies.
10. 24-hour session cancellation policy
At least 24 hours' notice is required to cancel or rearrange a booked personal training session. Notice must be sent directly by a written contact method nominated by Sidhu Fitness. Telling another person, leaving a social-media comment or failing to receive a reply does not count unless Sidhu Fitness confirms the change.
A cancellation or rearrangement received less than 24 hours before the start time, and any no-show, counts as a used session and the full session is deducted or charged. Arriving late does not extend the appointment; the session finishes at the original end time. Sidhu Fitness may make a one-off exception, but doing so does not waive the policy for future bookings.
11. Repeated cancellations and loss of coaching place
Consistency is a condition of reserved coaching. Three cancellations or rearrangements in any rolling eight-week period, even where sufficient notice is given, may result in the loss of a recurring time slot and a move to ad-hoc availability. Two no-shows or three late cancellations within a rolling eight-week period are treated as a material attendance breach. Sidhu Fitness may issue a written warning, suspend future bookings or end coaching if the pattern continues. Serious safety or conduct concerns may justify immediate suspension.
12. Check-ins and minimum engagement
Where a package includes check-ins, you must submit complete and honest information by the agreed deadline. A missed deadline means that week's review may be forfeited; it is not automatically moved to another week and the package continues to run. Two consecutive missed check-ins, or three missed check-ins in any rolling eight-week period, trigger a non-engagement warning. If you then fail to submit the next required check-in or do not respond within seven days of written contact, Sidhu Fitness may withdraw a reserved coaching place or end active coaching support.
No refund or extension is automatically due for a period in which the agreed coaching and support were available but you chose not to engage. Any termination and remaining prepaid balance will be handled fairly, taking account of services supplied, direct loss and your statutory rights.
13. Client conduct and immediate suspension
Abusive, threatening, discriminatory, harassing, sexually inappropriate, dishonest or unsafe behaviour is not accepted. Deliberate damage, theft, unauthorised access, filming others without consent or repeated refusal to follow safety instructions may lead to immediate removal from a session and suspension. Sidhu Fitness may end the relationship for serious misconduct or an uncorrected material breach after written notice. Amounts already properly due, used or expired remain payable; any unused unexpired balance will be dealt with in accordance with applicable law.
14. Coach cancellations and events outside reasonable control
If Sidhu Fitness cancels a session, it will be rearranged or restored to the package and will not be deducted. If it cannot reasonably be rescheduled within the package period, the affected validity period will be extended or the affected prepaid service refunded. Sidhu Fitness is not responsible for delay caused by events genuinely outside reasonable control, but will communicate promptly and offer a fair remedy where the service cannot be supplied.
15. Results, transformations and client decisions
Results depend on starting point, health, genetics, effort, attendance, nutrition, sleep, recovery, stress and adherence. No particular weight, body composition, performance outcome or timeframe is guaranteed. Photographs, testimonials and previous client results illustrate individual experiences and are not a promise that another person will achieve the same result. You remain responsible for day-to-day choices made outside supervised sessions.
16. Liability and rights that cannot be excluded
Nothing in these terms excludes or restricts liability for death or personal injury caused by Sidhu Fitness's negligence, fraud or fraudulent misrepresentation, failure to provide services with reasonable care and skill, or any other liability that cannot lawfully be excluded. Nothing prevents you from bringing a lawful claim or using a statutory remedy.
Subject to the paragraph above, Sidhu Fitness is not responsible for loss or injury to the extent it results from inaccurate or withheld health information, ignoring clear safety instructions, training while impaired, unsafe third-party facilities or equipment, unauthorised changes to a programme, or using general coaching as a substitute for medical care. Services are supplied for personal use; Sidhu Fitness is not responsible for business losses such as loss of profit, income or opportunity.
17. Training materials and intellectual property
Plans, videos, check-in systems, guides, templates and coaching materials remain the intellectual property of Sidhu Fitness or the relevant owner. They are licensed to you for personal, non-commercial use during the agreed service. You must not copy, publish, sell, share login access, distribute or use them to coach another person without written permission.
18. Photos, videos and privacy
Accepting these terms does not give Sidhu Fitness permission to use your image for marketing. Any promotional photo, video, testimonial or transformation use requires separate, specific consent, which can be managed in accordance with the consent wording and privacy law. Personal information is handled under the Sidhu Fitness Privacy Policy.
19. Complaints and communication
Coaching messages are not an emergency or medical service. For a complaint, email sidhufitness23@gmail.comwith the booking details and the outcome requested. Sidhu Fitness will acknowledge the complaint and aim to provide a substantive response within 14 days. This does not restrict any right to seek independent advice or use a legal remedy.
20. Changes, severability and governing law
Material changes will not be imposed retrospectively on an existing package unless required by law or agreed in writing. Updated terms may apply to a renewal or new purchase after being provided to you. If one clause is found unenforceable, the remaining clauses continue to apply. These terms are governed by the law of England and Wales, while preserving any mandatory consumer protection and court rights that apply where you live.
21. Contact
Questions about these terms can be sent to sidhufitness23@gmail.com. Sidhu Fitness Ltd will confirm the applicable package details, start date and expiry date in writing before purchase.